Get in Touch

Contact Us

Questions about plans, coverage, or installation? Our du specialists are here to help — 7 days a week.

How Would You Like to Reach Us?

Choose the channel that works best for you — we respond fast on all of them.

WhatsApp

Fastest way to get a plan recommendation, check availability, or place an order. Chat directly with our specialists.

+971 54 381 3817
Reply usually within minutes
7 days a week Chat on WhatsApp

Call Us

Prefer to speak with someone? Call our sales line for plan advice, scheduling, and instant activation support.

+971 54 381 3817
du Customer Care
800 155
Free from any UAE number
7 days a week Call Now

Email Support

Send us your name, area, and enquiry and we'll get back to you with a tailored plan recommendation.

Support@du-internetservices.com
Response within 24 hours
Mon – Sat Send Email

Send Us Your Enquiry

Fill in the form below — then choose to send via WhatsApp or Email.

How it works: Enter your Name, Area (e.g. Dubai Marina, Abu Dhabi, Sharjah), and your enquiry or plan preference. Then tap Send on WhatsApp for an instant reply, or Send by Email to reach Support@du-internetservices.com directly.

WhatsApp opens a pre-filled chat · Email opens your mail app · Fields marked * are required

Frequently Asked Questions

How quickly can you arrange delivery or installation?
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Most requests are processed within 24–48 hours. For availability in your area, contact us on WhatsApp for the fastest response.
Can you help me choose the right plan?
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Yes — tell us your usage (home, gaming, business, or corporate lines) and we'll recommend the best value plan for your needs and location.
Is WhatsApp the fastest way to get support?
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For quick questions, WhatsApp is fastest. For orders and scheduling, you can also call +971 54 381 3817 or the du customer care line 800 155.
What is the 800 155 number for?
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800 155 is the official du customer care number — free to call from any UAE number. Use it for billing, technical issues, account upgrades, or any post-activation support.
How do I send an enquiry by email?
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Use the form above and tap Send by Email — it will open your mail app with everything pre-filled to Support@du-internetservices.com. Include your name, area, and enquiry for the fastest reply. We respond within 24 hours Monday to Saturday.
What information should I include in my enquiry?
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Please include your full name, area or emirate (for coverage check), mobile number, and the type of plan you're interested in. This helps us give you an instant, accurate response.
✅ Email app opened — please review and send!